Frequently Asked Questions

Everything you need to know about your luxury travel and style journey.

How long does shipping take for my order?

Standard shipping typically takes 3-7 business days within the United States. Expedited shipping options are available at checkout for faster delivery.

What is your return and exchange policy?

We offer a 30-day return policy on all unused items in their original packaging. Please note that custom or personalized products are final sale.

Are your products made from genuine leather?

Tote&Carry specializes in high-quality, eco-friendly vegan leather and premium materials designed for durability, style, and sustainability.

Do you offer international shipping?

Yes, we ship to most countries worldwide. International shipping rates and delivery times vary based on the destination and are calculated at checkout.

How can I track my package once it has shipped?

Once your order is processed, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.

What payment methods do you accept?

We accept all major credit cards, PayPal, and buy-now-pay-later options such as Klarna and Afterpay for your convenience.